FAQ And Support Resources For Customers

• How to use the VCCLibrary
• How to organize the 30 day content plans in Canva
• New to Instagram? Watch this 25 minute detailed walkthrough of the entire Instagram app.
• How to cancel my membership
• How do I login to access my templates
• How to add your template files to a folder in canva
• Can I use these templates on Facebook, TikTok and YouTube?
• Can I promote these templates as an affiliate?
• How to add the 30 day content plans to your canva account
• How to separate the templates into their own file

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• How to become an affiliate
• How to mask affiliate links
• How often are affiliates paid out

• Agency license
• Do you offer refunds on digital downloadable products?
• I am a social media manager / VA - can I use these templates on my clients’ accounts?
• Can your templates be used on Facebook, LinkedIn, Instagram Stories, etc?
• Are your template products suitable for absolute beginners?
• Can I share the templates with my team to create graphics for me?
• Are these suitable for an e-commerce brand?
• I did not receive a receipt for my order
• Double charge display error
• Postal code error on checkout page

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